TradeUp to Home Hub For Free!
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TradeUp to Home Hub Free!

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TradeUp to Energy Hub For Free hero banner


The award-winning SolarEdge Home Hub inverter is designed to work with the new SolarEdge Home Battery with Backup Interface. As an installer, when you add a SolarEdge Home Battery & Backup Interface to an existing SolarEdge single-phase or residential three-phase system, you can TradeUp the existing single-phase or residential three-phase inverter to the new single-phase Home Hub inverter for free*. See the “how it works” section below for more details.

 

Homeowner Benefits

  • Latest generation Home Hub Inverter, free.
  • New 12-year Home Hub warranty.
  • Opportunity to install an SolarEdge EV charger when ready
  • Opportunity to install Smart Home Energy devices when ready

 

Installer Benefits

  • Free replacement Home Hub inverter equivalent to the one installed.
  • An opportunity to re-engage your existing customer base with an incentive to transition towards greater grid independence with battery storage and backup.
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How it Works?

Step

01
Add a SolarEdge Home Battery and Backup Interface to an existing SolarEdge single or residential three-phase site
 

Step

02
Replace the existing SolarEdge single-phase or residential three-phase inverter with a new single-phase Home Hub inverter (cannot replace existing inverter if it is a Genesis or Energy hub product)

Step

03
Complete the online TradeUp form using the relevant link below


 

Step

04

Installer to receive a replacement Energy Hub inverter free (conditions apply)

 

          To claim your TradeUp

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If you are you replacing a single-phase inverter or a three-phase inverter with one single-phase inverter
Click here


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If you are you replacing a three-phase inverter with TWO single-phase inverters
Click here

If you are you replacing a single-phase inverter or a three-phase inverter with one single-phase inverter
Click here

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If you are you replacing a three-phase inverter with two single-phase inverters
Click here

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FAQs

How do I return my old inverter to the SolarEdge warehouse?

Please find the return instructions here

What if the SolarEdge system I’m upgrading isn’t on my monitoring portal account?

Please submit a site transfer request here: https://www.solaredge.com/aus/site-transfer-request

What are my options for TradeUp when a 5kW phase imbalance restriction exists?

You can now replace an old Residential 3-phase inverter with two new single-phase inverters as part of the TradeUp program. The upgrade will consist of a combination of the following inverters;  

  • 1x Home Hub SE5000H-MM inverter and; 
  • 1x Genesis SE3000H or SE5000H inverter.  

 In line with the current process, we will ship you two replacement inverters equivalent to what you installed on the property.

How do I tell the SolarEdge monitoring portal that I’ve replaced the inverter?

Please replace the inverter serial number on the monitoring portal, instructions at this link: https://www.youtube.com/watch?v=A9SzDiwo6ys

Do I need to purchase the original SolarEdge Home Hub inverter and use it to replace the old SolarEdge single or residential three-phase inverter?

Yes

Can I replace the original single-phase or residential three-phase inverter with a larger-sized Home Hub Inverter?

Yes

How long does it take to receive my replacement inverter?

Approximately 4 weeks

How do I tell the difference an HD-Wave and a Genesis inverter?

An HD-Wave inverter will have the Part Number. SE*000H-AU000B*U4 whereas the Genesis will have the part number SE*000H-AUL00B*U4

Does the StorEdge single phase inverter qualify for the TradeUp program?

Yes

Do the old pre-HD-Wave SolarEdge single phase inverters qualify for the TradeUp program?

Yes

Do All Residential three-phase inverters qualify for the TradeUp program?

Yes

Does installing a single-phase Home Hub Inverter on a three-phase property affect my self-consumption?

No

Net Metering on three-phase sites explained

SolarEdge utilises 3-phase net metering which allows single-phase inverters to operate on homes with a 3-phase grid supply and provides the same financial return.

Net metering aggregates the sum of energy flow across all 3 phases into a single measurement value.  The electricity being used, regardless of which phase the solar system is connected to, is subtracted from the amount of solar energy generated to calculate the total import or export amount for home billing, battery charging or offsetting to other loads such as EV Charging or Water Heating.  This means the financial benefits are equivalent for either type of grid supply.

For homes with a single-phase hybrid inverter, battery, and backup on a 3-phase grid supply, there may even be a benefit for selecting this option.  Whilst in backup mode the single-phase hybrid inverter can typically supply its full power output on the phase that it is connected and is potentially more powerful than a 3-phase hybrid inverter could on that same phase, this allows for greater flexibility on which appliances can run in backup mode.

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